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I send an e-mail every week with an attachment to 4 people since I got Firefox they don't arrive at their destination. Any ideas?

rseddie
rseddie
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I used Internet explorer but was having difficulties reading "sky's" e-mails, I was recommended by Sky to use Firefox. I can now read the e-mails but when I send an e-mail and an attachment, to 4 addressees (which I have done every week for about 5 years, using internet explorer) they don't arrive at any of the intended destination, can anyone give me a solution to my problem. Thanks

I used Internet explorer but was having difficulties reading "sky's" e-mails, I was recommended by Sky to use Firefox. I can now read the e-mails but when I send an e-mail and an attachment, to 4 addressees (which I have done every week for about 5 years, using internet explorer) they don't arrive at any of the intended destination, can anyone give me a solution to my problem. Thanks

Alle svar (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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If you send the same attachment to yourself, does it arrive?

Which mail service do you use, e.g., Yahoo mail, Gmail, Windows Live Hotmail?

rseddie
rseddie Spørgsmålsstiller
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Hi thanks for the response, I haven't tried to send an attachment to myself, not sure exactly how to do that but I'll have a look Friday/Saturday when I get home. As to the mail system, I use Sky's e-mail, as I said it use to work perfect on Internet explorer until Sky changed the format of their e-mail page, then I was unable to scroll up or down the page. So I was advised by Sky to use Firefox

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Sorry, not familiar with "Sky." If they use their own proprietary design for their webmail, hopefully another user who has access to it can assist.