We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

My norton toolbar and vulnerability protection disabled in Firefox 15... Can somebody help me about this..

  • 7 svar
  • 33 har dette problem
  • 7 visninger
  • Seneste svar af James

Debarpan
Debarpan
more options

Norton toolbar 2012.7.4.1

Norton Vulnerability protection 11.0.0.243-2

Norton toolbar 2012.7.4.1 Norton Vulnerability protection 11.0.0.243-2

Alle svar (7)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You probably will have to wait until Firefox 15 has been released officially.
Norton doesn't seem to support Firefox beta releases, so if you want to use the Norton toolbar in Firefox then you will have to install the current release (14.0.1).

Maggie MacPhee
Maggie MacPhee
more options

I upgraded Firefox last night when prompted. Now Firefox and Norton wont work. I've been on to tech support Norton, no luck connecting to their remote help. I've checked via IE that I have latest version of Norton 360, yet I still cannot run it to run Liveupdate which might fix my problem, and I still cant use Firefox! Is there any solution out there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
Maggie MacPhee
Maggie MacPhee
more options

thanks for the link but it's not helping. I spent 2 hours last night and 5 hours today on the Norton chat support line. Scenario was:

Wait in queue for chat support for 20 mins. Connect to an adviser. Tried to connect with me remotely. Didn't work. Linked to a new norton download which took 15 mins. Reboot. Navigate back to chat support...... wait in queue for 20 mins

ad infinitum, problem still not solved.

and so on. Hours of explaining the same problem, with different people giving me the same tasks to do. Then having to restart my pc and get back to them in the queue. Will ditch Norton and Firefox, shame though, I liked Firefox.

Basically, I give up. Norton and Firefox don't work together.

rookiedrdr
rookiedrdr
more options

updated to ff16 today. also ran norton live update. miracle! toolbar is up and tunning!

Solael
Solael
more options

Here are the images for my Norton and Firefox 15 issue....

Please assist!

As I stated, I have the latest Norton from Comcast and I checked and I had to update my computer as well. However, after my computer updated, Norton has still disappeared from Firefox 15, when I have had it for 3 days.

James
James
  • Moderator
  • Top 10 Contributor
more options

The 2013.2.3.1 is for Firefox 18.0 support. http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-18-Support-for-Norton-Toolbar/td-p/886714

Norton no longer supports the old (and insecure) Firefox 15.0 and older versions. http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Attention-Firefox-3-through-15-users/td-p/706331