Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Recovery Key "restore" question (found old one)

  • 1 svar
  • 1 har dette problem
  • 4 visninger
  • Seneste svar af cor-el

MallowSC
MallowSC
more options

I just finished setting up my new computer. I looked for my sync recovery key and could not find it. I did not want to lose all of the bookmarks I had but I went through the process of getting a new recovery key. A day or so after, I found the recovery key in my too structured backup (looked in wrong place and forgot what it was named). So my question is, is there a way to go back and reset the recovery key and data back from the old one?

I just finished setting up my new computer. I looked for my sync recovery key and could not find it. I did not want to lose all of the bookmarks I had but I went through the process of getting a new recovery key. A day or so after, I found the recovery key in my too structured backup (looked in wrong place and forgot what it was named). So my question is, is there a way to go back and reset the recovery key and data back from the old one?

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

No, once you create a new sync key then all existing data on the sync server is removed and new data is uploaded that has been encrypted with the new sync key.
It would have been better to create a new sync account with another (alternate) e-mail address if you think that you may find the old sync key, but do not want to wait to start using sync.