Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

New version (17) will not run after downloading and installing. Tried twice ...uninstalling between downloads but to no avail. Have re-installled v.15

  • 1 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

more options

this is really to report what occurred this morning.

since the update to v 17 Firefox would not run d/loaded the new version twice (uninstalling between) but to no avail - the program would not open although Task Manager shows the process running.

have re-installed v 15 so I have a browser.

lack of a way to report such problems is a weakness which needs addressing

this is really to report what occurred this morning. since the update to v 17 Firefox would not run d/loaded the new version twice (uninstalling between) but to no avail - the program would not open although Task Manager shows the process running. have re-installed v 15 so I have a browser. lack of a way to report such problems is a weakness which needs addressing

Alle svar (1)

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: