Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Flash player stops

  • 7 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af jimbir

jimbir
jimbir
more options

This is more of a solution than a question...

I was running Firefox 17.0 and flash player 11.5.502.110. When trying to watch a video, whether on you tube or something included in an email, the video would freeze but the audio portion will continue. As soon as I moved my mouse, the video would catch up to the audio. both would play in sync for a short while then the video would freeze again.

I solved the problem by installing Flash Player 10.3.

Jim B.

This is more of a solution than a question... I was running Firefox 17.0 and flash player 11.5.502.110. When trying to watch a video, whether on you tube or something included in an email, the video would freeze but the audio portion will continue. As soon as I moved my mouse, the video would catch up to the audio. both would play in sync for a short while then the video would freeze again. I solved the problem by installing Flash Player 10.3. Jim B.

Ændret af jimbir den

Alle svar (7)

philipp
philipp
  • Moderator
more options

hello jim, it would be interesting to know what security software (anti-virus/firewall/etc.) is running on your pc? maybe it is somehow interfering with the sandbox that adobe has introduced for its flash plugin for firefox since version 11.3....

jimbir
jimbir Spørgsmålsstiller
more options

Firewall is off. I'm using the latest versions of AVG and Superantispyware. Can't say how these affect FP all I know ie FP 10.3 works.

Ændret af jimbir den

philipp
philipp
  • Moderator
more options

ok, as far as i know those two shouldn't be an issue... this also is discussed at the adobe forums & there the solution given is also to downgrade to version 10.3 of the plugin at the moment: http://forums.adobe.com/message/4500293

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
jimbir
jimbir Spørgsmålsstiller
more options

Thanks. Don't have realplayer installed. How do I disable 11.3 protected mode? Tried disabling hardware acceleration, Didn't help

Jim

ideato
ideato
more options

Hello jimbir, ....."How do I disable 11.3 protected mode?" ...

it is in madperson's and cor-el's links

thank you

jimbir
jimbir Spørgsmålsstiller
more options

Thank you. Found it.

Jim