Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Home page disappears on Mac

gchiamopou
gchiamopou
more options

When i open a page on Mozilla and i select a link or topic the screen will disappear and go back to the desktop. I have a RoboForm taskbar and all the wording on that will still remain visible when the page disappears. Mac OS 10.7.5

When i open a page on Mozilla and i select a link or topic the screen will disappear and go back to the desktop. I have a RoboForm taskbar and all the wording on that will still remain visible when the page disappears. Mac OS 10.7.5

Alle svar (3)

iamjayakumars
iamjayakumars
more options

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Open the Finder by clicking the smiley face icon in the dock.
  2. Navigate to the following directory: ~ / Library / Application Support / Firefox / Crash reports / submitted.
  3. Now, you should see a list of files that contain reports. Click the gear icon in the toolbar (or open the View menu), then select Arrange by > Creation date to get the most recent files at the top of the window.
  4. Open the most recent 5 files with a text editor and copy the IDs.
  5. Paste each ID into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

gchiamopou
gchiamopou Spørgsmålsstiller
more options

iamjayakumars The info you requested is listed below: 

Crash ID: bp-1feacc27-02ac-4fea-a34a-53cc42121111
Crash ID: bp-bbc4d22b-075d-4b88-bab9-268fa2121111
Crash ID: bp-b2cb24ed-7adf-4a60-aca6-fa8242121126
Crash ID: bp-fe1f6c46-5291-408b-aea4-c86bb2121216
Crash ID: bp-65025ada-f438-4170-aff2-0b8592121225

Thanks for the help

Ændret af cor-el den

iamjayakumars
iamjayakumars
more options

Looks like a problem with the JIT compiler.

Try to disable the JIT compiler and set some jit prefs (Filter: jit) to false on the about:config to see if that helps.

  • javascript.options.methodjit.chrome
  • javascript.options.methodjit.content