Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefoxs crashes

  • 3 svar
  • 2 har dette problem
  • 7 visninger
  • Seneste svar af cor-el

Michael11
Michael11
more options

I am having a lot of trouble with Firefox randomly freezing up,which requires me to use the Task Manager to shut it down,then it won't allow me to type in the address box,and requires me to do a system restart to get it working properly.My crash reports are enclosed below

Report ID Date Submitted 

4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-flash 21/29/2013 4:50 PM
4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-flash 11/29/2013 4:50 PM
4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-browser 1/29/2013 4:50 PM
4f3a1ef1-310d-4e5c-8da9-81df5d144f8d 1/29/2013 4:50 PM
474812f7-207f-4aee-827b-4dc85992c7c8-flash 21/29/2013 3:29 PM
474812f7-207f-4aee-827b-4dc85992c7c8-flash1 1/29/20133:29 PM
474812f7-207f-4aee-827b-4dc85992c7c8-browser 1/29/2013 3:29 PM
474812f7-207f-4aee-827b-4dc85992c7c8 1/29/2013 3:29 PM
e5669106-1f84-45aa-bea2-1228eab63d27-flash 21/28/2013 10:07 PM
e5669106-1f84-45aa-bea2-1228eab63d27-flash 11/28/2013 10:07 PM
e5669106-1f84-45aa-bea2-1228eab63d27-browser 1/28/2013 10:07 PM
I am having a lot of trouble with Firefox randomly freezing up,which requires me to use the Task Manager to shut it down,then it won't allow me to type in the address box,and requires me to do a system restart to get it working properly.My crash reports are enclosed below Report ID Date Submitted <pre><nowiki>4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-flash 21/29/2013 4:50 PM 4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-flash 11/29/2013 4:50 PM 4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-browser 1/29/2013 4:50 PM 4f3a1ef1-310d-4e5c-8da9-81df5d144f8d 1/29/2013 4:50 PM 474812f7-207f-4aee-827b-4dc85992c7c8-flash 21/29/2013 3:29 PM 474812f7-207f-4aee-827b-4dc85992c7c8-flash1 1/29/20133:29 PM 474812f7-207f-4aee-827b-4dc85992c7c8-browser 1/29/2013 3:29 PM 474812f7-207f-4aee-827b-4dc85992c7c8 1/29/2013 3:29 PM e5669106-1f84-45aa-bea2-1228eab63d27-flash 21/28/2013 10:07 PM e5669106-1f84-45aa-bea2-1228eab63d27-flash 11/28/2013 10:07 PM e5669106-1f84-45aa-bea2-1228eab63d27-browser 1/28/2013 10:07 PM </nowiki></pre>

Ændret af cor-el den

Alle svar (3)

iamjayakumars
iamjayakumars
more options

Provide the crash report starting with bp-

Michael11
Michael11 Spørgsmålsstiller
more options

OK.,here they are.


bp-19b37eab-f81d-4b85-8113-b6c992130123 1/23/2013 12:21 PM

bp-83c277b1-c442-4019-a28e-117232130115 1/16/2013 9:23 AM

Ændret af NoahSUMO den

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin