Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I want to change my password on email account, but the phone number has been changed and it keeps going to the old one.

  • 1 svar
  • 4 har dette problem
  • 5 visninger
  • Seneste svar af jpa8086

more options

when trying to change my password, it goes to a phone number. This phone number has been changed, how can I input it? Would like to reset password for email account to my old password.

when trying to change my password, it goes to a phone number. This phone number has been changed, how can I input it? Would like to reset password for email account to my old password.

Valgt løsning

That depends on your email provider - the people who gave you your email address - which is probably not Mozilla. Contact them and find out if they have another way you can reset your password.

Læs dette svar i sammenhæng 👍 7

Alle svar (1)

more options

Valgt løsning

That depends on your email provider - the people who gave you your email address - which is probably not Mozilla. Contact them and find out if they have another way you can reset your password.