Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Checking button on left side of e-mail page won't stop

  • 4 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af DollyDe

DollyDe
DollyDe
more options

A little while after I start going through my e-mail the Checking button starts going and won't stop and if I re-load the page all the e-mails I have either read or deleted come back on all over again! I would appreciate any help you can give me and THANK YOU in advance!

A little while after I start going through my e-mail the Checking button starts going and won't stop and if I re-load the page all the e-mails I have either read or deleted come back on all over again! I would appreciate any help you can give me and THANK YOU in advance!

Alle svar (4)

user633449
user633449
more options

Please update to Firefox 20 and try again. Update Firefox to the latest release

DollyDe
DollyDe Spørgsmålsstiller
more options

I updated to Firefox 20 and the problem is still occurring where I can check some e-mail and after a bit the Checking gets stuck or something and won't stop

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
DollyDe
DollyDe Spørgsmålsstiller
more options

I have the Default theme but I am still having the problem! This is so frustrating after I read or delete e-mails for them to come back the next time I am on