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Sync is not working at all.

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Application Basics

       Name
       Firefox
       Version
       21.0
       User Agent
       Mozilla/5.0 (Windows NT 6.2; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Nielsen NetSight
       2.3.3
       false
       netsight@nielsen.com
       Trend Micro Osprey Firefox Extension
       1.0.0.1202
       false
       {21541D23-FDA1-4bf3-8AF2-8F623BF70B07}
 Important Modified Preferences
     Name
     Value
       browser.cache.disk.capacity
       358400
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size.use_old_max
       false
       browser.cache.disk.smart_size_cached_value
       358400
       browser.places.smartBookmarksVersion
       4
       browser.startup.homepage_override.buildID
       20130511120803
       browser.startup.homepage_override.mstone
       21.0
       dom.w3c_touch_events.expose
       false
       extensions.lastAppVersion
       21.0
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1370769744
       places.history.expiration.transient_current_max_pages
       104255
       plugin.disable_full_page_plugin_for_types
       application/pdf
       privacy.sanitize.migrateFx3Prefs
       true
   user.js Preferences
   Your profile folder contains a
     user.js file, which includes preferences that were not created by Firefox.
 Graphics
       Adapter Description
       NVIDIA NVS 4200M
       Adapter Description (GPU #2)
       Intel(R) HD Graphics 3000
       Adapter Drivers
       nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
       Adapter Drivers (GPU #2)
       igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
       Adapter RAM
       512
       Adapter RAM (GPU #2)
       Unknown
       Device ID
       0x1056
       Device ID (GPU #2)
       0x0126
       Direct2D Enabled
       true
       DirectWrite Enabled
       true (6.2.9200.16433)
       Driver Date
       1-10-2013
       Driver Date (GPU #2)
       3-8-2013
       Driver Version
       9.18.13.1100
       Driver Version (GPU #2)
       9.17.10.3062
       GPU #2 Active
       false
       GPU Accelerated Windows
       1/1 Direct3D 10
       Vendor ID
       0x10de
       Vendor ID (GPU #2)
       0x8086
       WebGL Renderer
       Google Inc. -- ANGLE (NVIDIA NVS 4200M    )
       AzureCanvasBackend
       direct2d
       AzureContentBackend
       direct2d
       AzureFallbackCanvasBackend
       cairo
 JavaScript
       Incremental GC
       true
 Accessibility
       Activated
       false
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.6
       4.9.6
       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSUTIL
       3.14.3.0
       3.14.3.0
Application Basics Name Firefox Version 21.0 User Agent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0 Build Configuration about:buildconfig Extensions Name Version Enabled ID Nielsen NetSight 2.3.3 false netsight@nielsen.com Trend Micro Osprey Firefox Extension 1.0.0.1202 false {21541D23-FDA1-4bf3-8AF2-8F623BF70B07} Important Modified Preferences Name Value browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20130511120803 browser.startup.homepage_override.mstone 21.0 dom.w3c_touch_events.expose false extensions.lastAppVersion 21.0 network.cookie.prefsMigrated true places.database.lastMaintenance 1370769744 places.history.expiration.transient_current_max_pages 104255 plugin.disable_full_page_plugin_for_types application/pdf privacy.sanitize.migrateFx3Prefs true user.js Preferences Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Graphics Adapter Description NVIDIA NVS 4200M Adapter Description (GPU #2) Intel(R) HD Graphics 3000 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter Drivers (GPU #2) igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM 512 Adapter RAM (GPU #2) Unknown Device ID 0x1056 Device ID (GPU #2) 0x0126 Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16433) Driver Date 1-10-2013 Driver Date (GPU #2) 3-8-2013 Driver Version 9.18.13.1100 Driver Version (GPU #2) 9.17.10.3062 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 10 Vendor ID 0x10de Vendor ID (GPU #2) 0x8086 WebGL Renderer Google Inc. -- ANGLE (NVIDIA NVS 4200M ) AzureCanvasBackend direct2d AzureContentBackend direct2d AzureFallbackCanvasBackend cairo JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.6 4.9.6 NSS 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSMIME 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSSL 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSUTIL 3.14.3.0 3.14.3.0

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