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Sub-folders in my edutrack email account are not visible - they are visible when I view through Safari

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  • 1 har dette problem
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  • Seneste svar af smahar

smahar
smahar
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I have been using Firefox to access my Outlook edumail account to check my work emails. Recently I have been unable to see the sub-folders that I have created in my Inbox.

If I access my Outlook Edumail account via Safari I can see these sub folders. I can't work out how to resolve this problem

I have been using Firefox to access my Outlook edumail account to check my work emails. Recently I have been unable to see the sub-folders that I have created in my Inbox. If I access my Outlook Edumail account via Safari I can see these sub folders. I can't work out how to resolve this problem

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Valgt løsning

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

smahar
smahar Spørgsmålsstiller
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Thank You! It worked. cheers, smahar