Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

What happened to my favorites list for Personas add-on?

more options

I had to reset my firefox after this "sweetim" thing got set up on it (not sure where it came from, I just suddenly found it)...readded the Personas add-on that I have been using for years and have bunches of favorites on, and when I went to sign in to retrieve my favorites list: no favorites! I logged in with the correct password on the "new" personas website thing (I guess its the new personas site merged onto the mozilla website) - and no favorites list! I had all kinds of favorties! at least a hundred or two!!!!! wth?????

I had to reset my firefox after this "sweetim" thing got set up on it (not sure where it came from, I just suddenly found it)...readded the Personas add-on that I have been using for years and have bunches of favorites on, and when I went to sign in to retrieve my favorites list: no favorites! I logged in with the correct password on the "new" personas website thing (I guess its the new personas site merged onto the mozilla website) - and no favorites list! I had all kinds of favorties! at least a hundred or two!!!!! wth?????

Alle svar (4)

more options

You might need to create a new login. Check out the numbered choices following the "What it means for you as a getpersonas.com user" heading in the following blog post: https://blog.mozilla.org/addons/2013/02/28/getpersonas-com-migration-update/

Can you get back to your favorites?

more options

If that doesn't work, there might be some identifier or other critical settings in the Old Firefox Data folder that the Reset feature adds to your desktop. Unfortunately, I have no idea what setting that would be. Hopefully another user can say, or you might need to check with the author of the relevant extension.

more options

....did you properly read my question, sir? My login is fine. The problem is that my favorites list is WIPED OUT. GONE. NO LONGER THERE. Creating a new login IS NOT going to solve this issue, sir!

more options

I misunderstood the article the first time I read it, so apologies for that.

My Favorite Add-ons page: https://addons.mozilla.org/firefox/collections/mine/favorites.

If you never previously confirmed that your getpersonas.com favorites transferred to addons.mozilla.org, please contact support for the Add-ons site by private message as described in this thread: Mozilla Add-ons Forum - My collection is gone...