We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox cannot open any web page after I install Blackberry Link

  • 2 svar
  • 3 har dette problem
  • 6 visninger
  • Seneste svar af quoc

quoc
quoc
more options

My laptop runs Vista 32 bit and I have java installed. My default browser is Firefox v22. After I install Blackberry Link (a synchronization PC software for Blackberry 10 smartphones), when I open Firefox, no web page can be opened (blank pages after a while). I uninstall Blackberry Link, Firefox works again.

With Blackberry Link installed, I opened Google Chrome and have no issues opening web pages. I do not want to use Chrome though.

There is some sort of incompatibility between Firefox and BB Link.

Thanks

My laptop runs Vista 32 bit and I have java installed. My default browser is Firefox v22. After I install Blackberry Link (a synchronization PC software for Blackberry 10 smartphones), when I open Firefox, no web page can be opened (blank pages after a while). I uninstall Blackberry Link, Firefox works again. With Blackberry Link installed, I opened Google Chrome and have no issues opening web pages. I do not want to use Chrome though. There is some sort of incompatibility between Firefox and BB Link. Thanks

Alle svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Does Blackberry Link install any add-ons into Firefox? You can check here:

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Also, does Blackberry Link create any Windows network connections? To make sure Firefox isn't randomly choosing dysfunctional networks, check your proxy setting here:

orange Firefox button (or Tools menu) > Options > Advanced > Network > "Settings" button

If you have Auto-detect, try either No Proxy or Use system proxy settings.

quoc
quoc Spørgsmålsstiller
more options

Thank you very much for looking into my compatibility issue with BB Link and FF

I check on Firefox Add-ons Plugins category and Extensions category, and BB Link did not install any add ons into Firefox.

I also check the Options Advanced Network Settings and currently I have No Proxy when I ran into this issue with BB Link.

Thanks again.