Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Why am I getting a *ghost* shadow type box over enlarged photos on Facebook?

  • 2 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af kobe

playdoll
playdoll
more options

I click onto a photo while on FB. When the enlarged photo opens there is a transparent box with a white border that appears in the upper left hand corner of the enlarged photo. I only get this when using FF, doesn't happen with Chrome or IE. Any suggestions as to why this is happening? And how to make it go away?

I click onto a photo while on FB. When the enlarged photo opens there is a transparent box with a white border that appears in the upper left hand corner of the enlarged photo. I only get this when using FF, doesn't happen with Chrome or IE. Any suggestions as to why this is happening? And how to make it go away?

Alle svar (2)

kobe
kobe
more options

Have you tried safe mode to see if it is a addon, or hardware acceleration.

If it works in safe mode you can try to disable unknown addons, and or hardware acceleration.

See the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for more.

kobe
kobe
more options

You can also try to just clear the cache and cookies (will log you out of all sites you are logged into).

To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.