Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Why doesn't Roboform work in Firefox

  • 1 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af kobe

dilorenzoc
dilorenzoc
more options

I start Firefox from the Firefox Icon.My home page is YAHOO. I go to my YAHOO Mail and I need to sign in. I go to my ROBOFORM Fill and Submit which I have been using for years and it fills the boxes with the correct Username and Password but the sign on gets rejected as being invalid. I then manually enter the same information and it is accepted as it does in Windows Explorer. This is a new Firefox problem for me.

I start Firefox from the Firefox Icon.My home page is YAHOO. I go to my YAHOO Mail and I need to sign in. I go to my ROBOFORM Fill and Submit which I have been using for years and it fills the boxes with the correct Username and Password but the sign on gets rejected as being invalid. I then manually enter the same information and it is accepted as it does in Windows Explorer. This is a new Firefox problem for me.

Alle svar (1)

kobe
kobe
more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.