We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I have recently switched ISPs and have anew e-mail address but ThunderBird will not work with this address. Have tried tech staff with Bell to no avail

  • 1 svar
  • 2 har dette problem
  • 1 visning
  • Seneste svar af sfhowes

harveyo
harveyo
more options

My old e-mail address was SHAW XXXXX.and worked very well with Thunder Bird mail. I recently switched to new ISP Bell and my new address is XXXXXX However with several attempts with techs ,Thunder Bird will not work with my new ISP. I had to start using Outlook.com and Outlook Express 6 for e-mail,but I really liked Thunder Bird and have numerous e-mails stored in it that I cannot import. Outlook Express 6 is outdated and because I am running Windows XP it will not give me a newer version.I find Outlook.com confusing to me. Can you help

My old e-mail address was SHAW XXXXX.and worked very well with Thunder Bird mail. I recently switched to new ISP Bell and my new address is XXXXXX However with several attempts with techs ,Thunder Bird will not work with my new ISP. I had to start using Outlook.com and Outlook Express 6 for e-mail,but I really liked Thunder Bird and have numerous e-mails stored in it that I cannot import. Outlook Express 6 is outdated and because I am running Windows XP it will not give me a newer version.I find Outlook.com confusing to me. Can you help

Alle svar (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Why don't you tell us what you did and why it didn't work? Start from File/New/Existing Mail Account, enter your details, click Continue, then immediately click Manual config. On the next screen enter these settings:

incoming POP server: pophm.sympatico.ca port: 995 Connection security: SSL/TLS Authentication: Normal password User name: your full email address

outgoing SMTP server: smtphm.sympatico.ca port: 587 (or try 25) Connection security: STARTTLS Authentication: Normal password User name: your full email address

http://support.bell.ca/Internet/Email/How-to-use-Bell-Mail?step=3

Also, enable POP access as mentioned in the link.