When I forward pictures from within an e-mail (Yahoo or Verizon), pictures are deleted.
For the past month or two, when I forward e-mails that have pictures incorporated, the pictures are not received. Recipients report getting CID followed by numerous letters and and numbers in place of pictures. I have run a full scan on the PC with Norton and have re-loaded Firefox. Nothing has worked. I had a long chat with Verizon and they could find nothing wrong with their e-mail. Their only suggestion was to reload Firefox (which I did). I don't want to change to a different browser, but this has become very frustrating. Can you please help? Thanks.
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I associate "cid" images sources with Microsoft Outlook; was that the software in which the images originally were inserted into the message body?
In case one of your extensions is involved, could you try forwarding a message to yourself in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled (Flash and other plugins still run)
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?
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I associate "cid" images sources with Microsoft Outlook; was that the software in which the images originally were inserted into the message body?
In case one of your extensions is involved, could you try forwarding a message to yourself in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled (Flash and other plugins still run)
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?