Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

How do I remove RRSavings from my browser or computer

  • 1 svar
  • 4 har dette problem
  • 1 visning
  • Seneste svar af philipp

leeblackm3
leeblackm3
more options

I have removed the program from my computer but there are now more ads than there were before. RRSavings keeps telling me to remove it from the programs but that has been done. A computer "Search" provides nothing. Malware scans provide nothing. Virus scans provide nothing. These ads are all over my Internet experience and now unrequested pages open their own tabs showing something for sale. Audio ads open up on other opened tabs and start pitching some stupid audio thing. It is driving me nuts.

I have exhausted my ability to find this program or to stop it.

I have removed the program from my computer but there are now more ads than there were before. RRSavings keeps telling me to remove it from the programs but that has been done. A computer "Search" provides nothing. Malware scans provide nothing. Virus scans provide nothing. These ads are all over my Internet experience and now unrequested pages open their own tabs showing something for sale. Audio ads open up on other opened tabs and start pitching some stupid audio thing. It is driving me nuts. I have exhausted my ability to find this program or to stop it.

Alle svar (1)

philipp
philipp
  • Moderator
more options

hello leeblackm3, please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu New Fx Menu > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware