Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

outlook request sign in and password every time i open it. It did not happen before the latest firefox update

  • 4 svar
  • 1 har dette problem
  • 10 visninger
  • Seneste svar af FredMcD

betanc
betanc
more options

Before the latest Firefox update around 5-6-14, I didn't have to sign in and give a password to open up Outlook from the Firefox default page. Now even after I sign in to Outlook and checking the box to stay signed in, after a few hours, i have to sign in and give the password to open Outlook. It is a Firefox extension or something that has changed. Please do not refer me to Microsoft help as they have a scripted help for this problem that doesn't work.

Before the latest Firefox update around 5-6-14, I didn't have to sign in and give a password to open up Outlook from the Firefox default page. Now even after I sign in to Outlook and checking the box to stay signed in, after a few hours, i have to sign in and give the password to open Outlook. It is a Firefox extension or something that has changed. Please do not refer me to Microsoft help as they have a scripted help for this problem that doesn't work.

Alle svar (4)

Aman Routh
Aman Routh
more options

Hello,

This may help you

Moses
Moses
  • Moderator
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.

FredMcD
FredMcD
more options

Some web pages have the option to automatically log you out after a given time.