Firefox Community Forum

Hi I'm experiencing a rather strange error here every time i try to log into my Firefox account on my desktop.

Every time I log in (and authorise the login through an email code) my browser immediately says "account disconnected in the top right and asks me to log in again but then when I log in again I'm back to square one and I feel like I'm going in circles...

Please help!

Thanks, Oona

sir, i fail to connect/open espace client groupama, messagerie banque postal et les factures d'orange. for update firefox ubuntu i just downloaded latest firefox for ubuntu 64 bits....

and now? still no access s.above

I can't use Google sign-in on any platform with Firefox. When the pop-up opens on the browser, it automatically redirects to this help article. Video games, websites, anything that I usually sign in with Google is having this problem, Chrome works fine. I have cleared my cache, browsing data, and reinstalled Firefox.

Is it normal that Firefox is trying to load the dll related to the Windows Credential Manager (vaultcli.dll)

"firefox.exe loaded module vaultcli.dll"

If so, what's the purpose of this interaction?

From the looks of it, Firefox is trying to access locally stored credentials using the Credentials Management API.

I updated nearly all of my passwords on my desktop to firefox-generated passwords. Then I was on Firefox on android, and I needed to login to something, but it was filling in the old password. I pressed "sync" in the app, but that didn't update the password. Then I discovered that for reasons I don't understand, all the new passwords in firefox on my desktop had been overwritten by the old passwords from my phone. How do I recover my passwords? I'm locked out of everything.

All of a sudden Firefox is not allowing me to access some of my accounts. Specifically, my Novant MyChart account to access all of my doctors. If this continues, I will be forced to quit and or delete Firefox. This new security is too tight.

Any time I try to sign into a Microsoft website with my Microsoft account, it defaults to my school account rather than my personal one. Sometimes I click "sign in" and it brings me to the page for choosing an account to sign into, the only option is my school account, leaving me to choose "sign in with another account" and put my email in manually. Sometimes when I click "sign in" it just automatically logs me into my school account and I have to go back to the sign in button to change. Sometimes it seems to just sign me into my school account automatically.

I made a post on the Microsoft Forum about the topic and was told it was most likely a browser issue. I've looked through my saved passwords but didn't find any clues to the issue, perhaps it's related to cookies? But I haven't much confidence clearing them would solve things as this issue has persisted over full OS reinstallations.

The only place I've actually entered the login information for my school account was signing into Outlook, while my personal account I only logged into manually on... some other Microsoft platform, perhaps the account management page. The password for my personal account is remembered, but the data entry forms never autofill; after I type in the email manually it just instantly signs me in.

Thanks.

The way the FF browser saves the password only links to the basic URL, users.wix.com. The problem being, it only offers the password options if one the sign up users page, which that URL default to. It will show the drop down menu with your login options. Once selecting login, FF no longer offers any password options, even with a right-click. Wix has a two page login, one with email, then the next with the password. It is like FF does not even recognize that first page properly. Only after manually entering the email, does the password just appear on the second page (if saved).

This is really sloppy functionality. It really stinks if it has been awhile since logging in, and you cannot remember what email was used with the account if several are related. It requires then manually going into setting and looking it up in the passwords section. I have never experienced this problem with other browsers.

It is there any way to get it to work normally with Wix (and possibly other similar two-step logins)?

I frequently use the following site: https://qglobal.pearsonassessments.com/qg/ with my Firefox browser. Last night it would not complete the login process. I tried several different accounts, typed in the information rather than using the auto-fill and also cleared the cache. Multiple attempts. No luck. Then I tried using the browser, Edge, and it completed the login. There was a new update to Firefox in the last couple days. Could that be the problem? I contacted the tech support at the Pearson Assessments and they tried it from their computer, on Firefox, and it worked. But their Firefox was not the most updated version.

Thank you.

On more and more websites passwords are auto-filling, but not the usernames - those now have to be typed in by hand for every login to these sites. This has been happening for a few months now. My Firefox Preferences are set to auto-fill them, and the passwords are saved with the usernames in saved passwords. Are the websites doing this, or is it a problem with Firefox? I'm using Firefox 130.0.1, Mac OS Monterey 12.7.6, Macbook Pro 2021.

Firefox windows desktop 130.0.1 (Windows 10 all up to date)

I moderate a listserv list and cannot login. I enter my credentials, do the not a robot thing, <rtn> and then it circles around and I'm at the login screen.

I use Edge and it works fine.

Ideas anyone?

This is not the first site I have had a login problem on.

Thanks.

I'm having trouble with third party verification through my banking app. this only occurs with firefox I have checked with the bank. there is no problem on there end and no problem from the government website seeking verification. I must always clear cache and reopen for it to work. Is there a better solution?

I have been using FireFox for I don't even know how long. 5 years or more. I went to sign in to my broker account and there was nothing in the folder. NOTHING!!!! What the frigging F?

Hello, I was wondering if there's any implementation or plan to implement biometrics I.e Windows Hello, to unlock passwords in lieu of the primary password for Firefox desktop. What I'm envisioning is when I start the browser, instead of entering in my Primary Password, I could unlock that "vault" with a fingerprint reader instead of typing my primary password. I am aware of the functionality to use Windows Hello to lock access to alter/view the passwords, what I'm talking about is unlocking basically the autofill feature that currently requires primary password, much like what already exists on Firefox mobile.

Thunderbird working fine with 3x accounts, but the password for my Hotmail account keeps disappearing/re-appearing. So half the time, Hotmail syncs messages - like the other accounts. Half the time, it won't and prompts me to re-enter the password.... and that does not work. It simply says that the password is wrong. This morning, I searched through some articles and ended up on the PASSWORDS page for Thunderbird. Guess what? There is NO ENTRY password entry for Hotmail at all... ??? So... I HAVE Hotmail listed as an account (along with all of my other emails)... but I do NOT have a password entry for Hotmail. Not "It is incorrect", but literally there is no option for it in the list.

I am completely confused - any help/suggestions welcome :-)

I'm trying to use Firefox's autofill feature to save my address for food delivery sites, but I can't find the option to enable it in the settings. I've followed the help page instructions, but it's not showing up under Privacy & Security.

I'm using many version on [your operating system]. Any advice on how to fix this? Would love to get my food orders filled in faster!

Thanks for the help!