We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox sync doesn't work from Mac to Windows

  • 4 Antworten
  • 15 haben dieses Problem
  • 20 Aufrufe
  • Letzte Antwort von the-edmeister

mikedefieslife
mikedefieslife
more options

Hi,

I have previously been using Chromium browser, but have switched back to Firefox on my Mac, Linux and Windows computers.

I'm currently experiencing a problem with Firefox sync.

My Mac is my main computer. It runs firefox and I'm signed into my sync account. I want to sync everything from my mac (bookmarks, passwords, history etc..) to my windows pc.

Firefox on windows gives me a pair code but there is nowhere on Firefox mac to enter this code.

If i select "I don't have the device with me" I can attempt to sign in to sync on the windows pc using my account username and password. The problem here is I'm then asked for a recovery key.

There is no way to obtain a recovery key from Firefox on the mac. Going into sync and clicking manage account only gives me two options. Either to change my password, or deactivate sync.

Please advise.

Hi, I have previously been using Chromium browser, but have switched back to Firefox on my Mac, Linux and Windows computers. I'm currently experiencing a problem with Firefox sync. My Mac is my main computer. It runs firefox and I'm signed into my sync account. I want to sync everything from my mac (bookmarks, passwords, history etc..) to my windows pc. Firefox on windows gives me a pair code but there is nowhere on Firefox mac to enter this code. If i select "I don't have the device with me" I can attempt to sign in to sync on the windows pc using my account username and password. The problem here is I'm then asked for a recovery key. There is no way to obtain a recovery key from Firefox on the mac. Going into sync and clicking manage account only gives me two options. Either to change my password, or deactivate sync. Please advise.

Alle Antworten (4)

the-edmeister
the-edmeister
  • Moderator
more options

Which version of Firefox do you have installed on the Mac?

mikedefieslife
mikedefieslife Fragesteller
more options

I'm running version 29.0.1 on the Mac, and version 29.0.1 on the Windows machine too.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 29 and later use the new Sync version that use a Firefox account and that version is not compatible with the older Sync version used in previous Firefox versions, so you need to install Firefox 29 on all computers.

See:

Geändert am von cor-el

the-edmeister
the-edmeister
  • Moderator
more options

Pairing isn't used in the new Sync, nor it the Sync / Recovery Key; those are leftovers from a version of Sync that you had before you used Chromium is my guess.

My advice is to set up a new Sync account.