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when i open brows mozilla extra unwanted websites also open on one click and witout click.i rest mozilla too but problem still there.pls help me

chandrika
chandrika
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my mozilla opens so many unwanted web sites when i surf something on google. it open so many ads sites. and some survey sites automatically. i tried almost all things from ur forum but problem is still there. i have quick heal antivirus on my computer who always scan and upadate time to time. now system also showing secured n up to date but when i scan for malware then always i find one or two entries .and all time i clean them but again another day it comes back in report in antivirus section. i dont know is there any virus in my computer?pls reply .

Thanks Chandrika

my mozilla opens so many unwanted web sites when i surf something on google. it open so many ads sites. and some survey sites automatically. i tried almost all things from ur forum but problem is still there. i have quick heal antivirus on my computer who always scan and upadate time to time. now system also showing secured n up to date but when i scan for malware then always i find one or two entries .and all time i clean them but again another day it comes back in report in antivirus section. i dont know is there any virus in my computer?pls reply . Thanks Chandrika

Alle Antworten (4)

user633449
user633449
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Please do the following:

chandrika
chandrika Fragesteller
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Hi, thanks for ur quick action.but problem is still exist. i downloaded adblockplus it block many popup and ads but still ads by alldaysavings and other survey sites opening on a single click. i uninstall alldaysavings from my computer.but still ads by this site always open with anything on internet.

pls help me resolving this issue. Thanks

user633449
user633449
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Did you run the various malware scans I linked to?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Unfortunately, as you discovered, after a Reset, Firefox can be re-contaminated by malware on your system.

If you return to the Windows Control Panel, Uninstall a Program and (after the list loads) click the "Installed on" column heading, that will group the items by date. This can help in smoking out other undisclosed bundle items that snuck in with some software you agreed to install. Don't assume anything is innocent based on its name! Take out as much trash as possible here.

Then, in Firefox, open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Finally, you can "mop up" remaining issues with the scanning/cleaning tools suggested in Tyler's earlier post.

Does that clear it up?