Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Why can I no longer print shipping labes from some sites that used to print?

cshort0319
cshort0319
more options

For several years I was able to print postage paid labels for ETSY and BOOKSWAP from Firefox. I could also print customs forms with shipping from Ebay to countries including Russia and Italy. Now they will not print - but I get charged for them.

Is there a remedy? If so, what is it? I can't keep losing $ on shipping fees. Thanks.

Carolyn (cshort0319)

For several years I was able to print postage paid labels for ETSY and BOOKSWAP from Firefox. I could also print customs forms with shipping from Ebay to countries including Russia and Italy. Now they will not print - but I get charged for them. Is there a remedy? If so, what is it? I can't keep losing $ on shipping fees. Thanks. Carolyn (cshort0319)

Alle Antworten (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Carolyn, I am not personally familiar with how those sites work. Are the labels generated as PDFs? Often if there is a 2D-barcode, PDF is the preferred format.

What you might try is switching your PDF viewer from the built-in viewer to the Adobe Acrobat viewer or you could open it externally in Adobe Reader if you prefer. These articles describe how to change that setting:

I noticed that your Adobe Acrobat plugin is a very old version. For security reasons, as well as improved compatibility with newer PDF formats, you should strongly consider updating to Adobe Reader XI (11). You can download that here:

http://www.adobe.com/products/reader.html

(make sure to uncheck any unwanted optional offers)