Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

I'm missing older, non-archived messages in my IMAP inbox

more options

I'm running T-Bird 31.2.0 on a Win 7 PC. I use T-Bird as an IMAP desktop client. Recently I noticed that all my messages earlier than 10/12/2014 have disappeared from my Inbox. When I run a search, the missing messages show up in the search results, but I can't get to them.

My Archive folders have messages from 06/01/2014 - 9/16/2014, but nothing from 01/01/2013 - 5/31/2014 or from 9/17/2014 - 10/11/2014.

I've checked my profile, and there doesn't appear to be a second folder for this account. I tried deleting .msf and repairing folder. No change.

Any thoughts?

I'm running T-Bird 31.2.0 on a Win 7 PC. I use T-Bird as an IMAP desktop client. Recently I noticed that all my messages earlier than 10/12/2014 have disappeared from my Inbox. When I run a search, the missing messages show up in the search results, but I can't get to them. My Archive folders have messages from 06/01/2014 - 9/16/2014, but nothing from 01/01/2013 - 5/31/2014 or from 9/17/2014 - 10/11/2014. I've checked my profile, and there doesn't appear to be a second folder for this account. I tried deleting .msf and repairing folder. No change. Any thoughts?

Alle Antworten (1)

more options

I posted a similar issue. I discovered there was a destructive TB update that purged all my sent mail. I've asked if there was a backup made as part of the upgrade but no one has responded yet (so, i'm assuming no). As a first time, and very new TB user, I would never have thought that I had to do weekly backups (doing that now). Also, turns out that TB was not/is not posting my sent mail back to my host email account (just keeping it locally) - that is most likely why the upgrade deleted all my mail. The upgrade did not respect the settings (never delete messages) and performed a synch anyway and deleted all my local sent mail. Pretty crappy really....