Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

windows 8.1 family safety blocking facebook

  • 2 Antworten
  • 7 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von sportsjunkie

more options

This issue started happening a couple of months ago, so I am thinking it was a Win 8.1 update that caused this. There are quite a few websites that I am having issues in my child's account with Family Safety enabled. The biggest issue is Facebook. I get the message This Connection is Untrusted. I click on the Technical Details. This is the message I get: www.facebook.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer). On some of the other sites you get the option of adding this exception. Here you do not get this choice. I have looked for the last 2 months and tried everything. Please help. Thanks!

This issue started happening a couple of months ago, so I am thinking it was a Win 8.1 update that caused this. There are quite a few websites that I am having issues in my child's account with Family Safety enabled. The biggest issue is Facebook. I get the message This Connection is Untrusted. I click on the Technical Details. This is the message I get: www.facebook.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer). On some of the other sites you get the option of adding this exception. Here you do not get this choice. I have looked for the last 2 months and tried everything. Please help. Thanks!

Ausgewählte Lösung

If you tried this support article, what happened?

http://support.microsoft.com/kb/2965142/en-us#2

Note: in step #10 in Microsoft's instructions, you probably need to click the Authorities tab in the Certificates dialog before importing. That certificate won't import into the other tabs.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (2)

more options

Ausgewählte Lösung

If you tried this support article, what happened?

http://support.microsoft.com/kb/2965142/en-us#2

Note: in step #10 in Microsoft's instructions, you probably need to click the Authorities tab in the Certificates dialog before importing. That certificate won't import into the other tabs.

more options

jscher2000,

It worked on the 4th try. I noticed the step #10 issue on the first 3 tries but could never get to step 11. Thanks for you the quick response and help.