Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

After copying my emails to a Gmail account I have lost the attachment from the emails

more options

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments.

I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments?

Thanks.

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments. I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments? Thanks.

Alle Antworten (1)

more options

This forum is in Spanish, try using the Mozilla Help forum in your language: https://support.mozilla.org/en-US/questions/