It all started when I wanted to print a recipe for dinner from my laptop to our lexmark wireless printer. i was able to print it but it was faint b/c "low on black ink'" was the reason ... new ink cartridge was installed - but "low on black ink" popped up. So hubby put in new ink cartridge but "low on black ink" showed up again. he restarted/cleaned the printer. still same message. he called lexmark "customer service" and hubby followed their directions for 4 hours. then i was told to quit firefox - i had many pages open b/c of our home remodel project so that i could show our contractor what i wanted. i was in the final stages of putting links in a folder when i was told to quit firefox. how do i retrieve those links. there's no history to restore.