Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox crashes

  • 2 Antworten
  • 2 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von ideato

jim348
jim348
more options

Firefox crashes continually. I have uninstalled and reinstalled it at least 20 times and it just keeps crashing. Sometimes it crashes immediately. Other times it crashes after 15 minutes, but rarely does it last longer before it vaporizes itself. Why why why why. I am ready with a brick and a sledge hammer.

Firefox crashes continually. I have uninstalled and reinstalled it at least 20 times and it just keeps crashing. Sometimes it crashes immediately. Other times it crashes after 15 minutes, but rarely does it last longer before it vaporizes itself. Why why why why. I am ready with a brick and a sledge hammer.

Alle Antworten (2)

Mark Schmidt
Mark Schmidt
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

ideato
ideato
more options

jim348 said

I am ready with a brick and a sledge hammer.

Yes i love that, a good taste of humor is always needful :-) (life is dead without humor), as Mark said above, the crash reports is helpful.

thank you