Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Since 2014 despite multiple reinstallations Firefox full of pop-ups, phisher sites + formatting gone. No problem with Google Chrome or IE.

  • 1 Antwort
  • 1 hat dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von philipp

SunnyRainbowHeart
SunnyRainbowHeart
more options

(Today is 05 May 2015.) My OS is WIndows 7. My anti-virus is Microsoft Security Essentials and Malwarebytes. Up until year 2013 inclusive my favorite browser was Mozilla Firefox. Beginning in 2014 it became unusuable because loud voice and animation popups plus spam and phishing hyperlinks infested it plus all the formatting (colors, fonts, the normal appearance) disappeared. I reinstalled it many times. I regularly perform defragmentation and disk cleanup. Multiple times a day I update my anti-virus and malware protection.

Last year I had different anti-virus and malware protection but they didn't clear up the problem with Firefox. Last year I also got a new computer but still no rectification of the Firefox problems. I have no such problems with Google Chrome or Internet Explorer so I'm compelled to think that the problem resides in Firefox. What can I do???

(Today is 05 May 2015.) My OS is WIndows 7. My anti-virus is Microsoft Security Essentials and Malwarebytes. Up until year 2013 inclusive my favorite browser was Mozilla Firefox. Beginning in 2014 it became unusuable because loud voice and animation popups plus spam and phishing hyperlinks infested it plus all the formatting (colors, fonts, the normal appearance) disappeared. I reinstalled it many times. I regularly perform defragmentation and disk cleanup. Multiple times a day I update my anti-virus and malware protection. Last year I had different anti-virus and malware protection but they didn't clear up the problem with Firefox. Last year I also got a new computer but still no rectification of the Firefox problems. I have no such problems with Google Chrome or Internet Explorer so I'm compelled to think that the problem resides in Firefox. What can I do???

Alle Antworten (1)

philipp
philipp
  • Moderator
more options

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...