Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Emails are not received by certain email addresses/domains

more options

For the past month, I have had two or three certain email addresses/domains, not receive any emails I send. I have been sending to these people for several years with no problems, and all of a sudden they are not receiving anything I send from thunderbird. However if I send them an email from my phone or webmail (my email is gmail based account), the email is received. When I send the email from thunderbird, it also does not bounce back or anything, so I don't even know if there are more people that aren't receiving my emails.

The two addresses that aren't getting my emails, it's not just two specific addresses, but the entire domain isn't getting them. For example, I realized that there is a certain law firm that I deal with and not only was my contact at that law firm not receiving it, but nobody's address from the entire law firm was receiving the emails. Same thing with my accountant, no email address from his office was receiving my emails. However, again, if I send using webmail, it's fine. I really like using Thunderbird and have used it for the past ten years, and I really don' t want to have to switch to something else.

Can someone please help ASAP.

Thanks,

For the past month, I have had two or three certain email addresses/domains, not receive any emails I send. I have been sending to these people for several years with no problems, and all of a sudden they are not receiving anything I send from thunderbird. However if I send them an email from my phone or webmail (my email is gmail based account), the email is received. When I send the email from thunderbird, it also does not bounce back or anything, so I don't even know if there are more people that aren't receiving my emails. The two addresses that aren't getting my emails, it's not just two specific addresses, but the entire domain isn't getting them. For example, I realized that there is a certain law firm that I deal with and not only was my contact at that law firm not receiving it, but nobody's address from the entire law firm was receiving the emails. Same thing with my accountant, no email address from his office was receiving my emails. However, again, if I send using webmail, it's fine. I really like using Thunderbird and have used it for the past ten years, and I really don' t want to have to switch to something else. Can someone please help ASAP. Thanks,

Alle Antworten (4)

more options

Do you receive any error message?

more options

No Error message, message goes through as normal. No bounce back, nothing. Makes it hard to know who else is not receiving my emails! So far, I only have one or two that aren't receiving.

more options

Did you have the recipients check their spam folder?

more options

Yes. I've been sending to these people for the past 5-8 years with no problems on a weekly basis.