Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

How can I fix this?

  • 1 Antwort
  • 1 hat dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von guigs

Astutekitty
Astutekitty
more options

only when I'm playing Farmville 2 (FV2)

my flash plug-in uses 97% of my 'physical memory' and crashes my game.

I have 4gigs of RAM. I've checked for viruses,worms,etc. That's not the problem. I get updates regularly. I have to keep my task manager open all the time to monitor the climb from 29% - to 97%+ of my physical memory.

Everything else runs fine - videos, streaming, YouTube, movies.... but my FV2 always crashes when it climbs up that high (of course). What to do to fix this?

only when I'm playing Farmville 2 (FV2) my flash plug-in uses 97% of my 'physical memory' and crashes my game. I have 4gigs of RAM. I've checked for viruses,worms,etc. That's not the problem. I get updates regularly. I have to keep my task manager open all the time to monitor the climb from 29% - to 97%+ of my physical memory. Everything else runs fine - videos, streaming, YouTube, movies.... but my FV2 always crashes when it climbs up that high (of course). What to do to fix this?

Alle Antworten (1)

guigs
guigs
more options

Hi Astutekitty , I understand that you are seeing the game crash in Firefox. Can you please submit the crash reports if there are any?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.