Was that one mail to a mailing list of 259 perhaps. Most mail providers count recipients including CC and BCC as a mail towards their daily quota.

For an extended explanation of how and what you would need to contact the mail server administrator or host for hickoryridgesolar.com

BobatHickory said

This is the error message I get, even though I have not sent any e mails. Can you see if someone has hacked my account and is sending e mails without my knowledge? It tells me I have sent 259 e mails and I have only sent 1.

No one e mail to one person

This now happens constantly and I have not been able to use the e mail account,

It is also happening to me, I have not been able to send emails, I can only receive them

gpinto said

It is also happening to me, I have not been able to send emails, I can only receive them

Matt said

For an extended explanation of how and what you would need to contact the mail server administrator or host for hickoryridgesolar.com

Have you contacted your provider/ system administrator for the server as I suggested?

If that is not the server for you gpinto, perhaps you should have asked your own question instead of hijacking someone elses.

didn't I see you on another post with a frontier account this very day Bob. If they host your domain then the issue with their mail is probably the cause of your issue here.

Matt

sorry not tech savy enough to know what you mean by contact my provider system administrator. This is a personal pc not a business and I thought Mozzila WAS the provider. Is it go daddy? that you sent the link too?

I did not see anywhere on there a help section.

Also I was not on a frontier account as far as I know. I don't really know what that is.

Matt

I called the e mail account at Go Daddy. they said my e mail account was spoofed and we are now setting up new passwords and login and changing third party provider.

thanks for responding, I guess this is a common problem.

BobatHickory said

thanks for responding, I guess this is a common problem.

This is a result of the current trend in small business to try and be their own IT consultant. All those electricians and motor mechanics that are tinkering in IT is frightening. They would be the first to point the finger at the home wiring expert or the home mechanic. But they practice Home IT consulting, usually about as badly as the home mechanic does at mechanical repairs.

Matt

I'm not sure what this e mail spoofing has to do with being a small business and doing your own IT. Does the fact that someone runs a small business make it all right for hackers to hack them? No reflection on you, I'm sure you know your stuff but I tried hiring three different IT "professionals" only to find out I was better equipped to do my own web site then they were. Web security is a whole nother issue. It is mostly a problem with the hackers not having a penalty to pay, either exempt from our US laws out of the country or not a high priority for authorities. Its OK to steal millions on the internet and disrupt business but if someone desperate to eat steals a loaf of bread in a store they get thrown in jail for it. Maybe you can explain further what you mean, what is it us struggling small business guys should do to keep a web presence and compete in today's market.

You said "I thought Mozzila WAS the provider", which makes Matt's point. Thunderbird is an email client. If you don't understand the distinction between "email client" and "email provider" then I suspect you're not really sufficiently qualified to be setting up email for a business.

In this case, it seems that GoDaddy (don't people in the USA resent these childish business names?) is the mail provider, and they are who you need to work with to sort account-related issues.

"Web presence" is another matter. People who design web pages are not necessarily au fait with the general technology of computers and networks. Nor are networking folk or more generally "IT professionals" necessarily in possession of the artistic talents needed for web page design. There are very few one-stop shops that can do it all and do it well. (And I for one am no web designer! http://www.ramsden.org.uk )

Good to see you have a new web site Zenos. I will have to bookmark it.

Without casting stones, and as Zenos says. We all have strengths and weaknesses. You say you had three IT people and none met your needs. I might suggest that your expectation may be a part of the problem. It usually is where IT is concerned.

For example I have a number of vehicles in mu household. But they all do not go to the same mechanic. The local guy is hopeless with Diesels. The Diesel specialist is about as good with Petrol internal combustion engines.. Neither of them are any good at fixing my chainsaw. But all are internal combustion engines and the person working on them is an motor mechanic.

The same applies to IT. To take my analogy further. The web site designer is like the tin beater you take your car to when it is no longer pretty (kangaroos make poor speed humps). You meet with them (and I do mean meet), This is someone who is going to design something that represents you and your business. If they don't get it then you need to be aware of that immediately. Just as you would not start spray painting your car, you need a designer so do your web site.

The second issue is Security. Both locally and on the web. This to is a specialist task. Before you go any further ask the individual what they know about Linux. If the answer is we are a Microsoft shop. Move on. Security is really a bit like philosophy. if the person providing the service is only aware of one vendor then their knowledge has huge holes in it. Because this security these days extends to your mobile phone, tablets such as iPads as well as your web site and local infrastructure. You ask me about "this spooffing thing" That sounds like a breakdown in security to me. Is the mail server secured by Elliptic-Curve Diffie-Hellman (ECDH) key exchange. Should either of us really need to know. That is the job of the IT security professional, but in your role of IT person you DO need to know.

Finally you probably have what is called line of business application. Depending on the business these are the programs that actually get the work done. These can be a specialty in themselves. Especially accounting packages. They are usually poorly written and even more poorly supported and your choice is often made for you by your accountant or a professional association requiring it to the sertified.

Integrating all that is something of a management process. But it is also a technical management one. So just because you can coordinate 20 guys and the necessary materials to string a fence across a hundred miles of desert you can not necessarily do a good job managing this.

For small business to compete they need to engage specialists. The less time or personal inclination you have to spare the more you need to engage a business that is big enough to do the coordination and employment of those specialists for you. Or you contract the disparate parts yourself and have to devote money making time to managing those contractors. It is often something of a catch 22. But so it much of life.

It is mostly a problem with the hackers not having a penalty to pay, either exempt from our US laws out of the country or not a high priority for authorities.