Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Can I delete t-bird, start anew, but not lose my address book & email files (I corrupted it so I can't establish a new account).?

  • 1 Antwort
  • 3 haben dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von Zenos

psaraf3
psaraf3
more options

I couldn't remember my master password for the security system device when trying to establish a new account after changing my isp. I used a Mozilla solution for deleting the password that said to go to the Error Console Tool and insert a command. But now I can't get Thunderbird to verify my new user name and password, even after entering a new master password. I believe t-bird is now corrupted with the inserted line of code. How can I delete t-bird but not delete my user data and then start from scratch? The error message in creating the account is

[Exception..."Component failure code 0x0004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x0004005 NS_ERROR_FAILURE)" location: JS frame :: chrome://messenmger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no]

I couldn't remember my master password for the security system device when trying to establish a new account after changing my isp. I used a Mozilla solution for deleting the password that said to go to the Error Console Tool and insert a command. But now I can't get Thunderbird to verify my new user name and password, even after entering a new master password. I believe t-bird is now corrupted with the inserted line of code. How can I delete t-bird but not delete my user data and then start from scratch? The error message in creating the account is [Exception..."Component failure code 0x0004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x0004005 NS_ERROR_FAILURE)" location: JS frame :: chrome://messenmger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no]

Ausgewählte Lösung

Yes you can delete thunderbird and not lose your data, because it's stored separately. The problem is that that the corruption or whatever is almost certainly in the stored data. If so, reinstalling the program is unlikely to fix things.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (1)

Zenos
Zenos
more options

Ausgewählte Lösung

Yes you can delete thunderbird and not lose your data, because it's stored separately. The problem is that that the corruption or whatever is almost certainly in the stored data. If so, reinstalling the program is unlikely to fix things.