Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

When I opened my email, some messages were unreadable or only headers (no text in message). or mismatch with header

  • 1 Antwort
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von christ1

mirab
mirab
more options

When I opened my mail this afternoon and looked for new messages received in the previous hours, I found that they were unreadable garble and some didn't have any text in the body. I went back to messages from earlier today (that had been fine) and found the same situation. I then looked at messages from prior days and saw that messages from 8/11/15 8:20 a.m. until 9/17/15 2 p.m. were affected. Ones before 8/11 and messages received later this afternoon were fine. What can I do to restore the missing messages?

When I opened my mail this afternoon and looked for new messages received in the previous hours, I found that they were unreadable garble and some didn't have any text in the body. I went back to messages from earlier today (that had been fine) and found the same situation. I then looked at messages from prior days and saw that messages from 8/11/15 8:20 a.m. until 9/17/15 2 p.m. were affected. Ones before 8/11 and messages received later this afternoon were fine. What can I do to restore the missing messages?

Alle Antworten (1)

christ1
christ1
  • Top 25 Contributor
more options

It sounds like your mail files are corrupted.

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Geändert am von christ1