Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

On MAC Firefox process doesn't shutdown!

  • 2 Antworten
  • 1 hat dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von Rani

Rani
Rani
more options

On my MAC Firefox will close, when i close the window, but the process doesn't shutdown!

Moreover, I can neither force the shutdown nor re-open Firefox.

I don't get any error message. The programme is simply stuck and it even blocks the MAC general shutdown.

I am forced to brutally shut the Mac down by pressing the shutdown button for 5 seconds... Very bad indeed!

FYI, I use Firefox's updated version (42.0). Re my Mac, the version is 10.11.1 (El Capitan).

Can somebody help me please?!?

I have searched on the net and tried several proposed solution, but nothing worked at all :((

Thanks in advance to you all. Raniero

On my MAC Firefox will close, when i close the window, but the process doesn't shutdown! Moreover, I can neither force the shutdown nor re-open Firefox. I don't get any error message. The programme is simply stuck and it even blocks the MAC general shutdown. I am forced to brutally shut the Mac down by pressing the shutdown button for 5 seconds... Very bad indeed! FYI, I use Firefox's updated version (42.0). Re my Mac, the version is 10.11.1 (El Capitan). Can somebody help me please?!? I have searched on the net and tried several proposed solution, but nothing worked at all :(( Thanks in advance to you all. Raniero
Angefügte Screenshots

Alle Antworten (2)

FredMcD
FredMcD
more options

raniero said

I have searched on the net and tried several proposed solution

You did not say what you tried.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Do you have the Firefox icon on your quick launch? Close Firefox. Right click on the icon and select Open New Tab. Sometimes this works. If it opens, close it by Menu > File > Exit.

Rani
Rani Fragesteller
more options

Hi Fred!

first of all, thank you very much for your answer.

I have just tried the two solutions you have proposed. Unfortunately neither could fix my problem. - after starting Firefox in Safe Mode and shutting it down, the icon on the quick launch bar shows that the programme its still running... but I cannot re-open it any longer, unless I stop and start anew the Mac ; - so, yes, I do have the Firefox icon on the quick launch bar. As I said, once the programme is "closed", no matter what I do, there is no response. Thus, right clicking on the icon is purely useless :((

Do you have any other possible solution I could try ?

I am very close to uninstalling it definitely...

Thanks again! Raniero