Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Why Can't I send emails when away from my home network?

  • 6 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von user01229325

more options

I can receive emails from people on my Mozilla Thunderbird while away from my home network but cannot send them. The email moves from the drafts to the sent box but the client does not receive a email.

I can receive emails from people on my Mozilla Thunderbird while away from my home network but cannot send them. The email moves from the drafts to the sent box but the client does not receive a email.

Alle Antworten (6)

more options

Some providers have specific settings to use when off-net. You might check with your provider.

more options

Do you mean the .biz part of the email address?

more options

We are just on a personal internet connection not a business network.

more options

Do you mean the .biz part of the email address?

No this has nothing to do with it.

We are just on a personal internet connection not a business network.

Are you using the ports that your provider recommends when not on THEIR network and are you using using authorization? Again you ISP or email provider would know the answer to these questions.

Are you getting any error messages when the send fails? They are usually a clue to the problem.

more options

yes we get a message that says

Can't connect to SMTP server 217.13.200.24 connect error 10060

more options

Post your Thunderbird troubleshooting info and lets see your server settings.

Help Menu-Troubleshooting Information Clear the check box to Include Account names click Copy to Clipboard Come back here and paste that info into a reply window