I can't view Facebook Ads Manager Properly in Firefox
For some reason, I cannot view my Ads Manager page on Facebook. I manage a Facebook page for my business and also have a personal account. I can view the 2 different pages just fine but when I click "ads manager" or "create ad", the screen just goes black. You can see in the address bar that it's taking me there but the page isn't SHOWING. Very strange!
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Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
It is possible that Anti-Virus software or your firewall is causing problems. Try to disable Anti-Virus software temporarily to see if that makes a difference.
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.