Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox crashes

  • 3 Antworten
  • 1 hat dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von Carm

more options

Firefox crashes only on exiting. I have been having problems on other browsers with games that employ the use of Adobe Flashplayer. No matter how many times I have tried to update this application it still crashes at some point during the game. After Flashplayer crashes, a window pops up that gives me the choice of stopping Flashplayer. After I click on the choice to stop it, with other browsers the page must be reloaded. With Firefox, as soon as I stop Flashplayer, the game continues, but when I try to close the Firefox browser, I get a message that Mozilla Firefox has crashed. Usually, I must open up my Windows Task Manager in order to achieve this. I am running Windows 7.

The last report was a hang-up: ID: 9d768ccd-57a5-479d-a917-269642151129 at 9:59 am today. The last crash report was a shutdown on 11/27/2015 at 7:07 am: ID: 330dfa24-b214-4bbd-b4ba-87eeb2151127

Firefox crashes only on exiting. I have been having problems on other browsers with games that employ the use of Adobe Flashplayer. No matter how many times I have tried to update this application it still crashes at some point during the game. After Flashplayer crashes, a window pops up that gives me the choice of stopping Flashplayer. After I click on the choice to stop it, with other browsers the page must be reloaded. With Firefox, as soon as I stop Flashplayer, the game continues, but when I try to close the Firefox browser, I get a message that Mozilla Firefox has crashed. Usually, I must open up my Windows Task Manager in order to achieve this. I am running Windows 7. The last report was a hang-up: ID: 9d768ccd-57a5-479d-a917-269642151129 at 9:59 am today. The last crash report was a shutdown on 11/27/2015 at 7:07 am: ID: 330dfa24-b214-4bbd-b4ba-87eeb2151127

Alle Antworten (3)

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

more options

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.
  • Clearing Cookies will remove all selected cookies including cookies with an allow exception that you want to keep.

You can let the cookies expire when Firefox is closed to make them session cookies.

more options

http://www.adobe.com/special/products/flashplayer/fp_distribution3.html is eventually going away as of Jan 22 2016 and will not be able to use the distributions, which should only be available for enterprise distribution

You need to do either of the following: 1) Uninstaller here: http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

2) Install NPAPI flash installer here: http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

3) or do it all in about 30 seconds here ( includes clean install ): http://sourceforge.net/projects/adobeflashupdater/