Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Windows 10 - Thunderbird Hangs consistently

  • 1 Antwort
  • 2 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von christ1

delpi767
delpi767
more options

With Windows 10, Thunderbird (38.4.0) and all previous versions hangs at random times. I have not been able to find one specific thing that causes it to hang. It hangs with a not responding message and recovers after one to two minutes.

It is truly to the point that I have had to switch to Windows Live Mail because of unreliability.

In Windows safe mode TB seems to work okay but I can't leave the machine in that mode too long because it disables too many things.

In TB safe mode the problem, as described above, is still there.

I can confirm that the problem occurs with all anti-virus software disabled.

I will be happy to work with you f to find a solution.

With Windows 10, Thunderbird (38.4.0) and all previous versions hangs at random times. I have not been able to find one specific thing that causes it to hang. It hangs with a not responding message and recovers after one to two minutes. It is truly to the point that I have had to switch to Windows Live Mail because of unreliability. In Windows safe mode TB seems to work okay but I can't leave the machine in that mode too long because it disables too many things. In TB safe mode the problem, as described above, is still there. I can confirm that the problem occurs with all anti-virus software disabled. I will be happy to work with you f to find a solution.

Alle Antworten (1)

christ1
christ1
  • Top 25 Contributor
more options
In Windows safe mode TB seems to work

Windows safe mode disables anti-virus software, which is most likely the culprit.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it.

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.