Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

How do I set permissions?

  • 3 Antworten
  • 37 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von FredMcD

more options

I am trying to use Hello, but it won't access camera or microphone. The Help page says this will be set in the Permissions tab: but when I call it up, it says "You have not granted this site any special permissions." How do I get it to accept the camera and microphone?

I am trying to use Hello, but it won't access camera or microphone. The Help page says this will be set in the Permissions tab: but when I call it up, it says "You have not granted this site any special permissions." How do I get it to accept the camera and microphone?

Alle Antworten (3)

more options

Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

more options

OK, that confirms that the problem is not with permissions.

I can see and hear the chap at the other end, he cannot see or hear me. We can exchange text messages just fine, which incidentally proves his audio works, since I hear the message chime at his end!

I know my microphone is working here, because I can record audio with it. I haven't found out a way to test my camera at this end, but I'm betting it works too, I just can't get Hello to see it.

more options

Make shour the software switches are turned on. I don't use this. I've called the big guys to help you. Good luck.