Mozilla Firefox crashes constantly; Please help me to fix it!
Since a few days ago Mozilla Firefox crashes constantly... I have tried everything is written in support page (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help) - nothing works! Please help me! The last 2 crash report ID are: bp-b552c752-b5e3-42c0-b48a-f01182160312 ID de plantage : bp-c751ae54-ed48-49af-afe3-a70352160312 Thanks a lot!
Alle Antworten (1)
hi cristianpetru, thanks for providing some crash ids. unfortunately those crashes appear to be caused by trusteer rapport which is running on your device and hooking into firefox - please check that you are fully updated there or temporarily disable/uninstall that software for the moment.
please also get in contact with trusteer's support which are usually very quick to respond and fix issues like this: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-crashes