Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Upper part of screen gets "whiped out" when I minimize and then maximize browser (Firefox only).

  • 2 Antworten
  • 2 haben dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von FredMcD

Jeremy88
Jeremy88
more options

Some of the built-in toolbars, menus, menu bar, and other parts of my screen will occasionally disappear, or parts of the browser window will "white out" when I minimize and then maximize my Firefox browser window in Windows 10. It happens only in Firefox (no other programs). I can still use the software, I just can't see what I'm pointing to. If I point to specific menu items, however, they will re-appear, one at a time, as I point to them. Usually I can restore all of my menus and toolbars by minimizing the window again, and then switching back to it using <alt><tab>. I have attached a screen shot that shows an example of this problem.

Some of the built-in toolbars, menus, menu bar, and other parts of my screen will occasionally disappear, or parts of the browser window will "white out" when I minimize and then maximize my Firefox browser window in Windows 10. It happens only in Firefox (no other programs). I can still use the software, I just can't see what I'm pointing to. If I point to specific menu items, however, they will re-appear, one at a time, as I point to them. Usually I can restore all of my menus and toolbars by minimizing the window again, and then switching back to it using <alt><tab>. I have attached a screen shot that shows an example of this problem.

Alle Antworten (2)

Jeremy88
Jeremy88 Fragesteller
more options

Here is a screen shot that shows an example of this problem.

FredMcD
FredMcD
more options

check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.


Flash Player Version: 21.0.0.213 Flash Player (Linux) Version 11.2.202.616

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Optional offer: McAfee Security

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Optional offer: McAfee Security


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration