Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

How can I ensure that Thunderbird creates a default profile when it loads?

  • 2 Antworten
  • 4 haben dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von MartinLeigh

more options

I have bought a new laptop, which I suspect might be faulty. I loaded Thunderbird, but made a mess of transferring data to the profile and in the process lost the profile. I have since found how to do it well and have done it on Firefox. I thought that if I uninstalled TB and then re-installed it, it would automatically produce a default profile. But it just says that it can't find a profile, and refuses to load, which means I can't use the Profile Manager to make one. Is there some way to persuade TB to produce a profile, or have I just got a dodgy laptop?

I have bought a new laptop, which I suspect might be faulty. I loaded Thunderbird, but made a mess of transferring data to the profile and in the process lost the profile. I have since found how to do it well and have done it on Firefox. I thought that if I uninstalled TB and then re-installed it, it would automatically produce a default profile. But it just says that it can't find a profile, and refuses to load, which means I can't use the Profile Manager to make one. Is there some way to persuade TB to produce a profile, or have I just got a dodgy laptop?

Ausgewählte Lösung

I would guess that Thunderbird has found part of a profile, but can't load it completely and so complains.

The answer would be to delete (or move) the incomplete profile, forcing Thunderbird to create a new one.

I am surprised that if you start Thunderbird with the profile manager, using the -p command line switch, that it doesn't allow you to start afresh with a new profile.

You could go to where your profile lives, delete everything and then restart Thunderbird. You need to remove both the file profiles.ini and the folder Profiles.

Diese Antwort im Kontext lesen 👍 2

Alle Antworten (2)

more options

Ausgewählte Lösung

I would guess that Thunderbird has found part of a profile, but can't load it completely and so complains.

The answer would be to delete (or move) the incomplete profile, forcing Thunderbird to create a new one.

I am surprised that if you start Thunderbird with the profile manager, using the -p command line switch, that it doesn't allow you to start afresh with a new profile.

You could go to where your profile lives, delete everything and then restart Thunderbird. You need to remove both the file profiles.ini and the folder Profiles.

more options

Many thanks! I had removed the default profile, but not the folder. Your last sentence solved the problem. I thought there might be a simple answer somewhere. Thanks again for your time and help. Martin