Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox isn't allowing me to sign it to my Google Docs accounts, I get the login screen but when I enter my password, nothing happens.

  • 1 Antwort
  • 4 haben dieses Problem
  • 13 Aufrufe
  • Letzte Antwort von FredMcD

more options

IF I use Safari, I can login to my Google Docs accounts, and I used to use Firefox. (I prefer to use Firefox but lately I have to switch to Safari to get in to several websites that I have to sign-in to access.) I had trouble with several bill pay sites the other night and had to open Safari to access them. Now I can't get into my Google Docs accounts at all. I logged out of my work account yesterday to log-in to my personal account and now I can't access any of them. Never had trouble with this before.

I can get to the attached login screen, but when I try and enter my password, nothing happens. It also won't do anything if I hit the next button or the drop down arrow for other accounts.

IF I use Safari, I can login to my Google Docs accounts, and I used to use Firefox. (I prefer to use Firefox but lately I have to switch to Safari to get in to several websites that I have to sign-in to access.) I had trouble with several bill pay sites the other night and had to open Safari to access them. Now I can't get into my Google Docs accounts at all. I logged out of my work account yesterday to log-in to my personal account and now I can't access any of them. Never had trouble with this before. I can get to the attached login screen, but when I try and enter my password, nothing happens. It also won't do anything if I hit the next button or the drop down arrow for other accounts.

Ausgewählte Lösung

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (1)

more options

Ausgewählte Lösung

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?