We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

New PC-can I sync my old bookmarks from a Firefox account?

  • 1 Antwort
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von Paul

more options

I have changed my PCs and changed Firefox password after replacing the PC. I haven't saved my bookmarks in HTML format and have no access to mu old hard drive. Is there any chance to retrieve my old bookmarks - my firefox account was sent to sync on my old PC. Thanks, Michal

I have changed my PCs and changed Firefox password after replacing the PC. I haven't saved my bookmarks in HTML format and have no access to mu old hard drive. Is there any chance to retrieve my old bookmarks - my firefox account was sent to sync on my old PC. Thanks, Michal

Alle Antworten (1)

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.