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Is it possible to reset Firefox Sync's password without losing all data synced before?

  • 4 Antworten
  • 3 haben dieses Problem
  • 20 Aufrufe
  • Letzte Antwort von the-edmeister

ijustwantmydata
ijustwantmydata
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I use Firefox for both work and personal usage. Recently I got to reset my laptop (and consecutively lost all my data) due to some failed Windows update attempts that made it wouldn't work properly. I saved a lot of logins information on the browser using Firefox Sync feature. It's very valuable for me to get that data back but apparently if I reset my Firefox Sync password, all of my previous data will be deleted.

I already read several posts indicating that there's nothing I could do to get those data back unless I remember the password. But I just can't remember it. I tried several combinations I usually use for password but all of them were incorrect.

So here I am asking whether Firefox has other solutions for people like me to gain access to the stored data on our Firefox Sync accounts.

I am willing to give out my ID and other credentials if needed. The stored data are just so important to me. Please!

Thank you in advance!

PS: - I use Windows 10 and the latest version of Firefox. - I synced the data before I reset my laptop. - I thought I used the feature on my smartphone and my office PC too, but apparently I already disconnected them to the account way back.

I use Firefox for both work and personal usage. Recently I got to reset my laptop (and consecutively lost all my data) due to some failed Windows update attempts that made it wouldn't work properly. I saved a lot of logins information on the browser using Firefox Sync feature. It's very valuable for me to get that data back but apparently if I reset my Firefox Sync password, all of my previous data will be deleted. I already read several posts indicating that there's nothing I could do to get those data back unless I remember the password. But I just can't remember it. I tried several combinations I usually use for password but all of them were incorrect. So here I am asking whether Firefox has other solutions for people like me to gain access to the stored data on our Firefox Sync accounts. I am willing to give out my ID and other credentials if needed. The stored data are just so important to me. Please! Thank you in advance! PS: - I use Windows 10 and the latest version of Firefox. - I synced the data before I reset my laptop. - I thought I used the feature on my smartphone and my office PC too, but apparently I already disconnected them to the account way back.

Alle Antworten (4)

ijustwantmydata
ijustwantmydata Fragesteller
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Additional Info: I remember the master password to show saved login and password. I just need to sync my newly reset laptop to the account.

the-edmeister
the-edmeister
  • Moderator
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Sync data is deleted from the Sync server when the Firefox Account password is reset. And reason is that the password is used to create the "keys" by which Sync data is encrypted, A different pair of "keys" won't decrypt data that was encrypted with the former "keys" thus rendering the old data useless.

The Master password doesn't impact the Firefox Account password being unknown or forgotten.

ijustwantmydata
ijustwantmydata Fragesteller
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the-edmeister said

Sync data is deleted from the Sync server when the Firefox Account password is reset. And reason is that the password is used to create the "keys" by which Sync data is encrypted, A different pair of "keys" won't decrypt data that was encrypted with the former "keys" thus rendering the old data useless. The Master password doesn't impact the Firefox Account password being unknown or forgotten.

Ty Sir for your reply.

I already read the same reply you wrote above on another post. I just wanna know whether we have other solutions here. Like whether Firefox keep our Firefox Sync login info so we can just provide necessary data to retrieve them or not.

the-edmeister
the-edmeister
  • Moderator
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To get re-connected to Sync on a device that was "reset" all you need to do is to have Firefox installed and when you attempt to connect that "new installation" to Sync is to provide your Firefox Account username (the email address that you used when you created your Firefox Account) and your password.

Plus you may need to be able to access that email account so you can use a "code" that the Sync server sometimes sends to you when connecting to Sync.

If you don't remember the exact password or reset the password - it's Game Over; no way to recover your data.