Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Bookmark recovery process did not work, no backup files

  • 3 Antworten
  • 1 hat dieses Problem
  • 9 Aufrufe
  • Letzte Antwort von FredMcD

more options

I guess after the recent Firefox update, my old bookmarks were wiped out. I went through the process to restore old bookmarks, but the options only included bookmarks dated since after the update, with no dated files from before the update. I think the instructions stated that there should be 15 backup files to choose from, but there was only the one mentioned above. Is there any other way to access pre-update bookmark backup files? Thank you -

I guess after the recent Firefox update, my old bookmarks were wiped out. I went through the process to restore old bookmarks, but the options only included bookmarks dated since after the update, with no dated files from before the update. I think the instructions stated that there should be 15 backup files to choose from, but there was only the one mentioned above. Is there any other way to access pre-update bookmark backup files? Thank you -

Alle Antworten (3)

more options

Ausgewählte Lösung

more options

Fred McD pointed me in the right direction - I found the older bookmark backups here: Troubleshooting Information folder; Application Basics; Profile folder; Open folder; In the Profiles level I had two choices: 1 after the update which cleared my old bookmarks, and 1 profile with a crazy name which was saved prior to the update. I selected this one and found the 15 older bookmarks. I copied one to my desktop, and then reloaded it back into Firefox using the normal restore bookmarks process. Thanks Fred - as I'm not a computer guy, the success of this operation is that much more noteworthy!

more options

Glad to help. Safe Surfing.