Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Cannot locate Thunderbird Profle.

  • 4 Antworten
  • 1 hat dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von Wayne Mery

tsengil
tsengil
more options

I run Thunderbird 3.1.20 (on a macbook pro with osx 10.9.5.) Unfortunately it stopped updating automatically some time ago. I would like to back up the profile before installing a new version. This is for added security, as I assume a new version would pick up my existing profile. However I can't locate the profile folder and it is not where your article says it would be, which is in my personal username library. I have no username library. The libraries I have are 1) the drivename library, which contains an Application Support folder, which contains a Firefox folder that contains my Firefox profile. There is also a Mozilla folder, but this contain only Extensions. 2) The System library, which contains no Mozilla or Thunderbird folder. 3) The Shared Users library, which contains an empty Application support folder. Please advise...

I run Thunderbird 3.1.20 (on a macbook pro with osx 10.9.5.) Unfortunately it stopped updating automatically some time ago. I would like to back up the profile before installing a new version. This is for added security, as I assume a new version would pick up my existing profile. However I can't locate the profile folder and it is not where your article says it would be, which is in my personal username library. I have no username library. The libraries I have are 1) the drivename library, which contains an Application Support folder, which contains a Firefox folder that contains my Firefox profile. There is also a Mozilla folder, but this contain only Extensions. 2) The System library, which contains no Mozilla or Thunderbird folder. 3) The Shared Users library, which contains an empty Application support folder. Please advise...

Ausgewählte Lösung

Troubleshooting came in at v5 https://website-archive.mozilla.org/www.mozilla.org/thunderbird_releasenotes/en-US/thunderbird/5.0/releasenotes/

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_where-is-my-profile-stored describes where your profile is located.

Note, OS X 11.9 is supported in Thunderbird version 52, but iirc is not supported in version 60

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

go to the troubleshooting information on the help menu and click the show profile button. Guaranteed to locate the profile in use on all operating systems and versions. Trouble is I can not recall if that was integrated in V3 or V5

tsengil
tsengil Fragesteller
more options

I don't have troubleshooting in my help menu. The solution was to find out how to unconceal the User Library Menu in osx.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Ausgewählte Lösung

Troubleshooting came in at v5 https://website-archive.mozilla.org/www.mozilla.org/thunderbird_releasenotes/en-US/thunderbird/5.0/releasenotes/

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_where-is-my-profile-stored describes where your profile is located.

Note, OS X 11.9 is supported in Thunderbird version 52, but iirc is not supported in version 60