Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

[Solved] Passwords not saved after upgrade

  • 5 Antworten
  • 1 hat dieses Problem
  • 51 Aufrufe
  • Letzte Antwort von parcelvulture

parcelvulture
parcelvulture
more options

After upgrading Thunderbird, passwords are not saved anymore. The story: 1. I used a profile with Thunderbird 52 under Windows with several email accounts that I kept using for many years of Thunderbird upgrades. Always worked like a charm. 2. Computer died. Bought new one, installed Ubuntu. Came with Thunderbird 60.2.1. 3. Restored Thunderbird profile from (1). Thunderbird sees it and shows the email accounts. 4. Thunderbird won't connect to any email servers and keeps asking for passwords all the time. 5. Logs say JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/crypto-SDR.js, line 179: NS_ERROR_FAILURE: Couldn't decrypt string

I appreciate any help that doesn't require re-downloading all email :)

After upgrading Thunderbird, passwords are not saved anymore. The story: 1. I used a profile with Thunderbird 52 under Windows with several email accounts that I kept using for many years of Thunderbird upgrades. Always worked like a charm. 2. Computer died. Bought new one, installed Ubuntu. Came with Thunderbird 60.2.1. 3. Restored Thunderbird profile from (1). Thunderbird sees it and shows the email accounts. 4. Thunderbird won't connect to any email servers and keeps asking for passwords all the time. 5. Logs say JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/crypto-SDR.js, line 179: NS_ERROR_FAILURE: Couldn't decrypt string I appreciate any help that doesn't require re-downloading all email :)

Geändert am von parcelvulture

Ausgewählte Lösung

Nevermind, deleting "pkcs11.txt" from the profile or starting in safe mode fixes the issue.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (5)

parcelvulture
parcelvulture Fragesteller
more options

Ausgewählte Lösung

Nevermind, deleting "pkcs11.txt" from the profile or starting in safe mode fixes the issue.

SharkyCA
SharkyCA
more options

Trying to understand this completely. I have had a lot of headaches around the update from 52.9.1 to 60.3.0 Are you saying after the upgrade I should "delete pkcs.txt" from the profile and this will re-instate my passwords?

I have reinstalled 52.9.1 numerous times and finally deleted all reference to ThunderBird went to a clean install of 52.9.1 reinstalled my email settings from a Mozbackup file being careful to be disconnected from the internet as the default is to immediately load the 60.3.0 update!

Now running 52.9.1 email back up and running and "AUTO UPDATE" turned OFF!

Reported in Bug 1505038

Geändert am von SharkyCA

parcelvulture
parcelvulture Fragesteller
more options

What worked for me: - close t52 - back up profile - uninstall t52 - delete pkcs11.txt in profile - install t60 - run t60 with profile manager - select profile

SharkyCA
SharkyCA
more options

parcelvulture said

What worked for me: - close t52 - back up profile - uninstall t52 - delete pkcs11.txt in profile - install t60 - run t60 with profile manager - select profile

You say T60 with "Profile Manager" is that a component of T60? or is Profile Manager an add on?

parcelvulture
parcelvulture Fragesteller
more options

Let me google that for you https://support.mozilla.org/en-US/kb/using-multiple-profiles