Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Captcha impossible to solve on Firefox

rainboweucalyptus
rainboweucalyptus
more options

Hi, I have an ongoing problem with reCaptcha, across multiple websites. Every time I get a Captcha challenge, I have to do it about 15-20 times. Usually on the last one it's successful and goes through. Recently though, even this does not work and every reCaptcha is failed and websites think I'm a robot. I'm definitely not getting all these captchas wrong! It is making it impossible to log in to certain websites.

This is only a problem on Firefox. Captchas work fine on Chrome and I only have to do them once. I've tried using incognito mode, refreshing Firefox and using Safe Mode, and if anything, they've made the problem worse.

I'm using windows 10 and FF 64.0 (64-bit).

Hi, I have an ongoing problem with reCaptcha, across multiple websites. Every time I get a Captcha challenge, I have to do it about 15-20 times. Usually on the last one it's successful and goes through. Recently though, even this does not work and every reCaptcha is failed and websites think I'm a robot. I'm definitely not getting all these captchas wrong! It is making it impossible to log in to certain websites. This is only a problem on Firefox. Captchas work fine on Chrome and I only have to do them once. I've tried using incognito mode, refreshing Firefox and using Safe Mode, and if anything, they've made the problem worse. I'm using windows 10 and FF 64.0 (64-bit).

Alle Antworten (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

There seems to be a weird thing recently where if you are NOT logged into your Google account, reCAPTCHA tortures you, but if you are logged in, you can skip nearly all of them. reCAPTCHA is a Google service, so I don't believe that is a coincidence.